Bring Reliable Auto-Replies
to Shared Mailboxes in Record Time.
Shared inboxes like support@ or orders@ shouldn't leave customers hanging. AutoReply365 gives your team fast, consistent replies — without Outlook hacks, risky workarounds, or the limitations of Exchange Online.
Desinged and optimized for M365 Admins.
Reliable. Customizable. Secure.
Where Native Auto-Replies Fall Short
Issues IT admins face before moving to AutoReply365.
Single-Reply limitation
OOF only replies once per sender — every other message goes unanswered.
Complex reply rule management
Classic Outlook can configure server-side reply rules, but advanced per-message replies are difficult to configure and centrally manage.
Limited recurring scheduling
Native automatic replies support a scheduled date range, but recurring weekly, weekend, or shift-based schedules are cumbersome to manage.
Messy to configure
Managing shared mailbox replies requires manual workarounds.
Formatting breaks
HTML layouts, signatures, and links often get stripped or corrupted.
Limited sender-specific replies
Native automatic replies distinguish internal and external senders, but offer limited flexibility for more advanced sender- or domain-specific replies.
Turn Auto-Replies Into a
Controlled System You Can Trust
Add the rules, schedules, and reliability that shared mailbox auto-replies
should have had from the start.
Reliable replies for every message
Respond to every inbound email with guaranteed server-side execution — no Outlook clients, no OOF limits, no once-per-day restrictions. Just predictable, every-time acknowledgments.
Rules that actually control behavior
Build precise logic based on subject, keywords, sender type, domain, or time window. Define exactly what should happen — reply, forward, route, or stop. No more guessing what Outlook will do.
Time-aware auto-replies
Create after-hours, weekend, and shift-based schedules that activate and deactivate themselves. Auto-replies follow your operations automatically, without manual toggling.
Clean, consistent templates
Use HTML templates with variables to personalize responses per mailbox, sender, or scenario. Branding stays intact, formatting stays clean, and messages stay professional across every reply.
Simple, centralized configuration
Manage auto-replies, rules, and templates in one place. No Outlook profiles, mailbox logins, scripts or other hacks.
How It Works
Three steps to reliable auto-replies for your shared mailboxes
Connect and pick the mailboxes
Sign in with your Microsoft 365 admin account, approve minimal Graph permissions, and select the shared mailboxes you want to automate — no mailbox logins or Outlook profiles required.
Set rules and create templates
Define when auto-replies should trigger using conditions like subject, keywords, sender type, or time of day. Build clean HTML templates once and reuse them across mailboxes.
AutoReply365 responds instantly
New emails are processed in real time through Microsoft Graph Change Notifications — no polling or Outlook dependency. Replies fire reliably, forwarding works consistently, and everything is fully logged for visibility.
Simple & Predictable Pricing.
AutoReply365 is entirely purchased and billed through the Microsoft Azure Marketplace.
$3 per mailbox / month
- • One flat price. Everything included.
- • Save 2 months with annual billing.
- • Add or remove mailboxes anytime.
- • Try with full functionality free for 30 days.
- • Cancel anytime. You stay in control.
Why IT admins choose AutoReply365
- • Set it up once — and trust it to run.
- • Every reply is predictable.
- • Scheduling becomes effortless.
- • Templates stay clean.
- • You get full clarity and peace of mind.
AutoReply365 gives IT administrators the control Microsoft 365 never offered.
100% billed through Microsoft. You don't have to deal with vendor paperwork, custom quotes, or new billing systems.
It just shows up on your Microsoft invoice — exactly where you expect it.
AutoReply365 succeeds where Microsoft 365 struggles
Shared mailbox auto-replies in Microsoft 365 weren’t built for operational reliability. AutoReply365 fills the gaps with predictable, rules-driven behavior that IT teams can finally trust.
| Capability | Microsoft 365 (Outlook / Exchange Online) | AutoReply365 |
|---|---|---|
| Per-email auto-replies | Only once per sender | Reply to every email (with safe loop protection) |
| Conditional rules for auto-replies | Advanced per-message rules are difficult to configure | Full rules engine: subject, keywords, domains, etc. |
| Recurring schedules (after-hours, weekends, shifts) | No convenient recurring weekly, weekend, or shift-based scheduling | Native support for advanced scheduling |
| Internal vs external vs partner-specific replies | Flexibility for advanced sender- or domain-specific replies is limited | Granular control based on sender type, domain, or group |
| HTML templates | Frequently breaks or strips formatting | Clean HTML templates with reusable components |
| Forward + auto-reply simultaneously | Forwarding can disable auto-replies | Always works together (forward + reply in one rule) |
| Audit logging | No audit trail for auto-reply changes | Logs for rule matches, replies sent, and config edits |
| Centralized admin UI | Scattered across Outlook, new Outlook, EAC | One portal for all mailboxes, rules, and templates |
| Safe deployment | Requires mailbox logins / Outlook workarounds | Permission-based, no Outlook access needed |
| Support for multi-shift operations | Not possible | Multiple time windows and rule stacking |
Simple answers to good questions
Everything you need to know about AutoReply365
Does AutoReply365 change my mail flow or require MX record updates? +
Does AutoReply365 store or move our emails outside Microsoft 365? +
Will AutoReply365 conflict with our existing mail-flow rules? +
What happens if I want to stop using AutoReply365? +
Is there logging so I can see what happened? +
Does AutoReply365 work with regular user mailboxes or only shared mailboxes? +
How does AutoReply365 prevent mail loops? +
Ready to turn auto-replies into a
controlled system you can trust?
Start your free 30-day trial and simplify your operations.